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The Steam review system has become entirely destructive and counter-productive for indie devs. I've seen so many great games lately tanked by one bad review from someone who just didn't "vibe" with the game and couldn't keep quiet. Only takes 1 bad one on launch day to ruin years of work!

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And this seems to be true even of studios with previous popular titles, or back by publishers. If you got 10 reviews in the first hour and 1 was bad, goodbye release 👋 I think Steam need to change the system around this tbh, you can't change the reviewers - but you can change the impact they have.

My advice to reviewers who disagrees with me & think they're doing the world a service would be this: Could your review have been an email or DM to the developer instead? Would the game improve more for other players if you sent this feedback in private rather than tank the release?

I wish all the stores (Steam and mobile) provided a way for devs to provide a bug reporting and feedback link that can be shown to people about to write a review. We see and address bugs a lot faster when they’re actually reported through the proper channels.

Yes absolutely! Platforms might not want to direct people away from their own tools like that, but some kind of prompt to send a support message instead of leaving a negative review would definitely improve things

There are people who want to help. Then there are people who enjoy the power. Not so different from several professional game reviewers. Developer's spotlight is the game they make. These reviewer's spotlight is the power to make or destroy someone and they love being creative with their disses

I mean I disagree with some of that. Yes a bad review is bad at the start, but the users who ate going to buy the game should be informed of the current state of the game, not the future. I think reviews should inform you if they were made in the latest update of the game, that might help

I also feel like there should be a howlongtobeat number, and the review should only count if the player have played more than 10% of that time. This could eliminate a lot of those early bad reviews you're talking about.

I think there is room for improvement but overall or at least statistically the steam review system is much more generous and positive than aggregate press scores. It might not feel it (trust me I feel that sting every day) but it works well.

but.itbut.it

Yeh there are issues chinese gamers censored away from forums using it for tech support. But, by en large, I find it's a tough but fair system. I've raised my 1st game from middling to 83%+ ratings. It's not a death sentence. But I am just one dev. Perhaps too optimistic here:)

For years on end Steam reviews have just been pet the ASCII cat or "nobody's gonna read this so I'm gay" and Valve only recently started sorting these lower. Don't expect any help here And for this non-help you owe them 30%

I've worried about this too as a consumer. For Avowed, the number one tag on the game was "LGBTQ+" for months, designated by chuds boycotting a game with pronoun selection. Too much player control over a product they haven't even played!

Jeeez that's a particularly evil one. Why are people like that?? Suddenly find myself with the idea that a block button for game Devs on Steam would be cool. See a review from a guy like that, block them, guarantee they can't buy or review your games in future.

It's truly astounding. Out of curiosity, I skimmed through twenty pages of their reviews and in those twenty pages, only one review was positive. And there's 1500 pages. That's... 'impressive' 😂

And people are allowed to express themselves and if there's a review like that then the constructive thing to do wouldn't be to yell at the Steam Reviews system and imply it's bad (and not say out loud "And that's why it should be removed") but look at if the marketing gave the wrong vide.

The way the Steam system is set up is bad. It's too punishing and not conducive to actually improving the experience for consumers either (because a game that has a bad launch is actually less likely to be updated with improvements for the remaining players).

That sounds more like a developer issue if they go "Game didn't become an instant hit why bother bug fixing" especially when you can look at bigger games that did try to have a comeback like No-Mans Sky.

A) it's not always about bug fixes per se. The world where games are "done" when they launch is long gone. Gamers expect updates, new content, even to games the developers considered finished. B) it's not "wasn't a success, why bother" it's "wasn't a success, studio went broke" in many cases!

I like the concept of reviews when you have the detailed ones that explain their reasons. But not everyone does that OR reads through them. It would be nice if steam had some options to pick from like tags. Or something more than just recommend / not recommend.

It's gotta be solved on Steam's side. Maybe remove the Recent/All Reviews summary since I feel like people WILL click away if they see anything less than Mostly Positive. I wonder if that'd help with review bombing, since their review won't do as much when there's no overall metric to hurt lol