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Business processes have grown up around these services, you aren’t just replacing one piece of software you’re re-engineering the way your org has organically settled on doing things. 2 years ago we did a migration from Google to 365, painful and people still complain they don’t like it.

The cloud is just someone else's computer and if they suddenly decide to pull the plug then you are stuffed Non-profits today, other orgs tomorrow. Given the situation in the U.S. even paid customers should consider what would happen if their business lost all files due to error or Trump compliance

For our small NPO, the transition from premium to basic worked smoothly. No data loss, no service interruption. And the upgrade to premium (for users who really need the apps) is quite cheap

"Quiet devestation" huh? Why is everything quiet these days? Noticed that? I noticed it's a verbal tic used by certain LLMs. I'm becoming allergic to the word where it doesn't make sense to use it. It seems to stand in for (inexhaustive list): covertly, unannounced, duplicitously, soundlessly,