Chris Oliver

Ever since I was a little boy I knew I wanted to ask people to decode acronyms for me

Fun internet thing of the day: Apple Music’s 404 page features a virtual iPod that plays music from the 2000s music.apple.com/404

A long read but a good history of #CivicTech in the US and how it differs from #DOGE onlinelibrary.wiley.com/doi/10.1111/...

Vibe coders are building big balls of mud. #AI #GenAI #VibeCoding www.nngroup.com/articles/big...

New post/newsletter: Harms of the AI ​​ecosystem – infographic A visual aid for discussions and learnings about the impact of AI development on everything from individual to global to planetary wellbeing. #DigitalEthics #AIEthics axbom.com/aieco/

Bad Services is out internationally today! To celebrate I'm hosting two conversations on local time zones. I thought I'd give time for the book to get out there, and then discuss your reflections and questions on the themes in the book (1/1)

“employees’ email accounts and Microsoft files included deeply sensitive personal and medical information shared with the airline as part of their employment and insurance agreements” #privacy #AI www.wired.com/story/spirit...

#LetterboxdFriday #LastFourWatched #FilmSky

At the Bad Services Corporation we have 15 principles of Bad Service Design We’re rolling out our training today over the next few months, principle by principle Take a seat, grab a pen+paper Principle #1: A bad service is hard to find good.services/writing/a-ba...

“you can’t collaborate with #AI in the same way you can’t collaborate with a bus.” “when we let a computer think for us, we put a gun to the head of civilization.” www.theguardian.com/books/ng-int...

In general the amount of steps to unsubscribe for things is the sort of thing I'd have tracked back when I used to post regular on twitter about hostile design patterns. All that dark patterns stuff and we basically lost the plot, hostile interaction architecture won. AI will supercharge it.

This is a wild read about the strange hell that is training AI models. #AI #GenAI www.wired.com/story/i-work...

It was all knocks on Marvel at the 'Spaceballs: The New Ones' Panel at Comic-Con

Yet another reason not to work in Silicon Valley. It’s becoming increasingly common to use AI apps to record and transcribe every conversation and not always with consent. #AI #privacy www.wsj.com/lifestyle/wo...

This is Chubbers. He is catching a wave. But more importantly, catching a vibe. 14/10 (IG: nataliepaigebentley)

If anyone who uses Meta smartglasses thinks they look like anything other than this to the rest of us they need to give their head a wobble.

“Research is not valuable only because it generates insights. It is valuable because it changes the people who participate in it.” Why Human-Led Research Still Matters in the Age of AI #UserResearch #DesignResearch #UX #design #ServiceDesign #HCD #DesignSky www.nngroup.com/articles/hum...

A SaaS company that decides to 10x my subscription cost vastly overestimates their importance in my life.

Don Moynihan. Really good. donmoynihan.substack.com/p/mamdani-in...

NYC is #hiring #CivicTech roles.

new pervert alarm dropped

My life in a nutshell 📸✨

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WOW!!! Tuesday night was absolutely incredible at our London Launch Party We were completely packed out with standing room only, and it was hotter than the sun but what an amazing evening with such good vibes all round.

The Recommendation-Adoption Score for tracking the adoption of user research recommendations: www.nngroup.com/articles/rec... #UserResearch #UX #design #DesignSky

Happy 100th birthday to Mel Brooks

‘Say yes and never do it’ Mel Brooks knew how to deal with the studios

Ford has rehired hundreds of senior engineers after replacing them with AI backfired and has cost the company billions of dollars. AI adoption is blamed for Ford being the most recalled automaker in the U.S. with 51 recalls covering over 11 million vehicles in the first half of 2026 alone.