Our union won big on this in the contract we just ratified. We currently have staffing ratios e.g. 1 paralegal for every 4 attorneys, 1 investigator for every 5 attorneys, etc. (don't quote me on the specific numbers) but they were implemented in 2012ish and not based on any data or anything
Data-driven staffing is a game changer for public defense. Integrating this RAND study into automated workload management workflows would be a massive win for efficiency. Excited to see this shift.