Lisa Schmeiser

Lisa Schmeiser

@lschmeiser.bsky.social

Data news desk @ TechTarget; podcast @ The Incomparable; writer of a Beehiiv newsletter (https://notes-from-economy-class.beehiiv.com/) parent/partner/community volunteer/aspiring long distance swimmer.

2.3K followers621 following5.2K posts

If you took a time machine back to the 1990s and said, "Guess how Flavor Flav is leading the nation in 2026," nobody would believe you. I am, however, delighted by this.

FLAVOR FLAV ⏰@flavorflav.bsky.social

Thursday is a paid holiday. Because Flavor Flav said so.

I feel like we need a graphic to illustrate how time moves differently depending on your income level, gender and skin color, if we're to believe a 53-year-old man is apparently capable of "youthful indiscretion."

Kevin M. Kruse@kevinmkruse.bsky.social

So hard to pick a favorite part of this article. Pretending that sending unsolicited dick pics at 53 was a “youthful indiscretion” is good, but don’t sleep on the argument that his wife forgave him for subjecting other women to unwanted nude photos so everyone else should too

Lisa Schmeiser reposted

Replying to @anildash.com

We're seeing it right now in tech; a number of prominent tech commentators (all coincidentally happen to be wealthy & influential white men? huh!) have all just endorsed returning to Twitter again. But they weren't content to just _be there_ — they also insisted it's not a hostile environment.

The opening anecdote — plus ones from other AI CEOs who begrudge planning children's birthday parties, reading to their kids — points to an endemic issue in the personal assistant marketplace: re-centering the "personal" part solely around the app user, and diminishing the value of connective labor.

6. So, to recap: We have a product meant to reinforce a gendered status quo (that people are already rejecting) and to reduce the connective labor that sustains meaningful relationships into a saleable data set that the end user has little to no transparency or control over. Cool, cool, cool.

5. Many of the quotes in the story aren't meant for Dazzle's prospective customers, but for Mayer's peers and/or potential investors. Her opening anecdote is basically boilerplate for the AI space. See also:

4. The reason for Dazzle is an endorsement for the status quo of gendered labor imbalance in hetero marriages — identifying the household labor problem as predominantly female & positing that the only solution is to buy a product to endure the status quo. www.npr.org/2023/04/13/1...

npr.orgWomen are earning more money. But they're still picking up a heavier load at homeA new Pew Research Center report finds that in opposite-sex marriages in the U.S., women's financial contributions have grown, but they're still doing a larger share of housework and caregiving.

2. Having the CEO of a company aimed at mothers dismiss the fourth trimester as a time to "watch soap operas and scrapbook at home" is a real choice for wooing a target user base in the weeds with the change in mental loads.

The framing of parental leave as hobby time — in defiance of scientific evidence of literal changes in cognitive performance for the parent — does not make the sales case for an AI assistant. After all, if caring for a newborn was so easy you had time for your stories, why would you need an AI?

The sales pitch is that Dazzle uses your photo roll as the dataset for training its AI and giving you customized responses. Which ... honestly doesn't seem much different from an Instagram feed. And there's no info on what the company can do with your data under the user agreement. Moving on ...

The other thing that occurs to me: a photo roll can be a collection of highlights and/or a way to take notes, but it's a dataset that is already highly biased & incomplete, and therefore probably not great for any sort of out-of-the-box suggestions. It's going to reinforce your biases.

I am innately suspicious of any AI pitch that includes either of these two elements: 1 -- Your terrible husband is never going to make your life easier, so why not subscribe to this service that will? 2 -- Gendered FOMO

Sharing because this is such a common experience for Americans now — and it shows what happens as we systemically eliminate UX as a part of product/service design, then eliminate customer experience as part of the cost of doing business.

Christopher Moore@theauthorguy.bsky.social

Anyone have any informed insight on why EVERYFUCKINGTHING is being ridiculously difficult to use? I've just had to TRY to sign into MS WORD, four times, unsuccessfully, when I own 3 active, paid subscriptions or licenses. (And sign in info is maintained in a password manager.) Ditto,Disney & Netflix

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As consumers, the question to ask: At what point do I just stop exchanging money with an entity flatly uninterested in serving me as a human customer? We've established most brands do not care to redress poor customer service: www.customerexperiencedive.com/news/brands-...

customerexperiencedive.comBrands miss the mark on recovery after a poor customer service interactionThree in 10 consumers say the company took no action at all in response to their most recent poor customer service experience, a CCW Digital survey found.

So I want to hear from you: When do you say, "Enough?" and stop engaging with a service, a store, a brand? Is it a crappy automated interaction that is the final straw, or a crappy human interaction? What makes you say, "Enough?" And as inflation continues to rise — will you say it more often?

Sharing because this is such a common experience for Americans now — and it shows what happens as we systemically eliminate UX as a part of product/service design, then eliminate customer experience as part of the cost of doing business.

Christopher Moore@theauthorguy.bsky.social

Anyone have any informed insight on why EVERYFUCKINGTHING is being ridiculously difficult to use? I've just had to TRY to sign into MS WORD, four times, unsuccessfully, when I own 3 active, paid subscriptions or licenses. (And sign in info is maintained in a password manager.) Ditto,Disney & Netflix

View full thread

However, at this point, money is not being exchanged for any level of service. I don't blame anyone working at Walgreen's at 8 p.m. Corporations have put human employees in the unenviable position of being the last remaining means of interaction with an entity largely comprised of automated systems

Sharing because this is such a common experience for Americans now — and it shows what happens as we systemically eliminate UX as a part of product/service design, then eliminate customer experience as part of the cost of doing business.

Christopher Moore@theauthorguy.bsky.social

Anyone have any informed insight on why EVERYFUCKINGTHING is being ridiculously difficult to use? I've just had to TRY to sign into MS WORD, four times, unsuccessfully, when I own 3 active, paid subscriptions or licenses. (And sign in info is maintained in a password manager.) Ditto,Disney & Netflix

View full thread

I am now on Cigna's website. At this point, the pharmacy clerk & I are working two separate automated systems in tandem to figure out which one has the error & whether it can be rectified. Turns out one automated system of Walgreen's doesn't speak to another. This is a nightmare for employees.

The upshot is that the "quick" QR-code appointment check-in required a customer's external technology, an actual human in the loop when they weren't supposed to be, a broken website & an internal broken customer database — taking 30 minutes to solve. There's a bigger observation here.

Sharing because this is such a common experience for Americans now — and it shows what happens as we systemically eliminate UX as a part of product/service design, then eliminate customer experience as part of the cost of doing business.

Christopher Moore@theauthorguy.bsky.social

Anyone have any informed insight on why EVERYFUCKINGTHING is being ridiculously difficult to use? I've just had to TRY to sign into MS WORD, four times, unsuccessfully, when I own 3 active, paid subscriptions or licenses. (And sign in info is maintained in a password manager.) Ditto,Disney & Netflix

Here's a real-world example: Last night, I took my family for our flu and Covid boosters at Walgreen's. I was directed to a QR code to complete check-in online so as not to waste any human's time. Fine — except for some reason, the check-in wouldn't recognize any birthdate after the year 2000.

So I'm stuck in a dead end, we have to manually check in, and my daughter — born after 2000 — has to be logged as a "walk-in" appointment. Which is where we hit automated snag #2: despite this kid being in the system & picking up monthly meds, Walgreen's is now saying she's not covered by insurance.

Lisa Schmeiser reposted

Hear me out: Jack Lowden as the next James Bond BUT only if Daniel Craig takes over as River Cartwright and *nobody except Roddy notices.* An entire season where Craig is just hamming it up as the slowest of the slow horses, Roddy is shrieking, "We all see this, right? and nobody acknowledges it.

This is on a continuum — you see a lot of parents getting radicalized online b/c they're finding a sense of community from MAHA they don't see in real life. Why wouldn't folks who are isolated from the work-centric rhythms of daily life, who are past childrearing, also try to alleviate loneliness?

I generally like my Apple News subscription but if I had one complaint, it's that I do not have the option to treat a publication's op-ed desk as an opt-in. In other words: love to read some newspapers' reported coverage, hate to see their opinions and editorials in the feed.

To be fair, most Americans don't CARE that the USA is a global laggard on paid parental leave, healthcare for all, educational spending, public transit, or most major United Nations declarations and treaties. Embrace of EVs is just one more thing to throw on the "Progress? I don't know her" pile.

mtsw@mtsw.bsky.social

I don't think most Americans understand yet what a global laggard the USA is turning into here. Media instead told us that electric vehicles were a fad that didn't work.

Lisa Schmeiser reposted

I honestly never realized I was weird; I had my peers TELLING me, repeatedly, starting in elementary school.

Gail Simone@gailsimone.bsky.social

QUESTION OF THE DAY: This sounds like a joke question, but it isn’t. If it doesn’t apply to you, fine. But it’s a serious question with different levels of meaning. And I am genuinely curious. When did you first realize you were weird?

I made the mistake of keeping a bag of freeze-dried minnows on my desk and now my cat, who has the pattern recognition typical of any good predator, spends a good portion of every workday sinking his claws into my thigh and screaming until I give in and hand-feed him a fishy treat.