As of this week, Delta is blocking AI agents from booking flights, JPMorgan Chase and Charles Schwab are blocking agents from touching customer accounts, Yelp has put its data behind a paywall for agents, and Amazon has blocked Grokβs shopping bots. I predicted this exact thing happening in May.
Matt needs a UX gig π
Matt needs a UX gig π
@mattz-design.pro
Senior Product Designer and user advocate. I ask a lot of annoying questions. π http://mattz-design.pro/
169 followers180 following497 posts
Monkeyed around with the CSS to make some motion design elements on my website and this is like the first time I've been excited about front end dev in over a decade mattz-design.pro
Anyone ever think that maybe connecting everything to the Internet was real dumb? Anyway excited for the future where my toaster tries to kill me.
Matt needs a UX gig π reposted
Alrighty. I have completed today's service to design. Here is a link to the text of The Decline of Industrial Designers, the article Victor Papanek alludes to in the preface to Design for the Real World, which is apparently otherwise unavailable. docs.google.com/document/d/1...
Matt needs a UX gig π reposted
Matt needs a UX gig π reposted
Ignoring the fact that manufacturers aren't putting governors on cars so it's not a case of dealerships magically making car go faster like this, but it's quite a difference between a car going 120mph on a highway and an e bike going 75mph in a city Anyway both should be limited
Listen: I donβt want to minimize the danger of high e-bike speeds. But if the problem here is that stores sell e-bikes that can drive faster than legal limits, then whereβs the story about how literally *every car dealership has been doing the same thing for decades*?!?
Matt needs a UX gig π reposted
Let's ignore all that and confront the reality that "synthetic research" is unethical. It is indefensible to create a product, service, or policy that affects real people without once speaking with them
Pew tested AI synthetic surveys against actual survey data. Conclusion: βThis experiment taught us that, at this time, AI models are not an adequate replacement for traditional polling on topics of broad public importance.β This is an all time bad idea. No need to hedge with βat this time.β
"move fast and break things" has been a disaster for modern software development and humanity
While the focus has been on AI agentsβ hacking capabilities, a recently patched vulnerability in the macOS version of OpenAIβs ChatGPT shows that AI software is itself an invitingβand vulnerableβtarget.
Matt needs a UX gig π reposted
One of the funny things about Art of War is that people who never read it think it's some brilliant treatise on strategy. Then you do read it and figure out that it's basically just keep morale high and logistics, essentially Math.
Pete is lost in terms of modern war. I use the example of this outgunned Ukrainian army officer who successfully terrorized a Russian unit for weeks because she "did the math." At the time, someone commented, "yeah, in combat, 'I did the math' beats 'I can do 100 pushups' every time."
Matt needs a UX gig π reposted
Working on AI products and pushing trust and safety within them and going insane.
Meta's "Muse" launched with a nasty zero day flaw that gave hackers the ability to spy on Mac users, openly gives root access to people pretending to be Muse agents, and invited strangers over to another guy's house without telling him
Matt needs a UX gig π reposted
These AI companies should be responsible for everything they do, and they fact nobody is holding them accountable is driving me insane: aftermath.site/ai-agents-resp...
Matt needs a UX gig π reposted
A letter from us. We want the best for USWDS, and we're ready to help. fedscoop.com/websites-jeo...
Who would have thought Meta of all companies wouldn't care about privacy
This part of the muse privacy and security debacle manages to be worse than it agreeing to lowball offers in your name on marketplace, giving the buyer your address, and then telling them you're home when you're not; because this part? The "it reading messages you explicitly told it not to" part?β¦
There is no such thing as a "rogue ai". Stop falling for this. Ai behavior is the responsibility of the humans who made it. Machinery and bridges and buildings aren't "going rogue" when they fail. That's the fault of the people who never followed safety protocols or established practices.
The latest update in the rogue A.I. saga: OpenAI agents that were supposed to be performing mundane data requests for things like health data, historic photos and wait times at theme parks resorted to hacking attempts when they couldn't access the data they wanted www.nytimes.com/2026/09/23/t...
Would you recommend Microsoft Teams to a colleague / friend? Rate on a scale of 0 to 10
If you design an app and include an intrusive notification that asks me whether I want to do something and only offers me a choice between "yes" and "later", and then just keeps prompting me, please know that everyone hates you
There is such a serious disconnect between what tech people think is useful and practical and what actual, normal people find useful and practical and it's such a seriously interesting problem to solve but it feels nobody on the tech side wants to
I canβt say strongly enough that these are not realistic scenarios for the people I observed and, based on data about family lives, almost anyone else we might consider normal and/or not rich.
There is such a serious disconnect between what tech people think is useful and practical and what actual, normal people find useful and practical and it's such a seriously interesting problem to solve but it feels nobody on the tech side wants to
I canβt say strongly enough that these are not realistic scenarios for the people I observed and, based on data about family lives, almost anyone else we might consider normal and/or not rich.