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Fucking hell, I thought that was one of the non-nightmare devs. I guess I've learned yet again; never trust literally anyone not to fucking suck.

Hello @stephango.com! We reached out on X but wanted to apologize to you here too. 🙇

There was an oversight by a member of our support team where an attachment from the reporting player was unfortunately missed. We are sincerely sorry for the mix-up and for the message that reached the Obsidian inbox as a result. Totally our bad and working to make sure it doesn’t happen again. 🙏

You missed the attachment that lets you know which company you yourselves are?

Hey what are the themes discussed in Outer World 2 again?

That's genuinely just how bad most AI support is. I spend far too large a part of my work time telling the AI "no don't say that". I have to correct it from stupid things like telling someone to contact support in response to them contacting support to insideous like outright illegal info. It's bad.

I hope that at least that the hell you describe wasn't of your own making