Jasper Wang

Jasper Wang

@jaspercwang.bsky.social

Business guy at @defector.com

5.1K followers121 following75 posts

Any company that starts advertising "if you have an issue, we promise a real human person will answer your emails/phone calls" will win my personal and professional business.

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Today I called the # for my local bank branch. talked to their AI, waited on hold for 20 min, hit zero a dozen times, finally got routed to human at a central call center. "you need to talk to your local branch." Yeah, I know!

you can offer me, I don't know, twenty five basis points less on CD interest rates if you promise I can talk to a human who can help me the two times a year I need it. (Your CD rates aren't competitive anyway!)

Any company that starts advertising "if you have an issue, we promise a real human person will answer your emails/phone calls" will win my personal and professional business.

my Seatgeek account, of all things, got hacked earlier this summer and i started getting notifications that i was buying thousands of dollars of tickets. it is an extremely bad customer experience to have to tell an AI chatbot that you're in the process of getting hacked!

Jasper Wang reposted

laughed very much at this failed book review and would like a follow-up blog about the major fallout that presumably occurred with his sister-in-law upon its publication

Oakland Review of Books@oaklandreviewofbooks.org

We regret to announce that Christopher Connell has failed to review Tom Lin's Babylon, South Dakota: www.oaklandreviewofbooks.org/i-have-faile...

I apologize for opening Bluesky just to copy-and-paste a LinkedIn post, but here goes: As part of @defector.com's grant work with Start.coop, we're co-sponsoring a 12-week accelerator program for emerging journalist-led/worker-friendly media companies. www.start.coop/accelerator

start.coopStart.coop | Empower Cooperative GrowthDiscover resources and support to build and grow cooperatively-owned businesses, fostering community wealth-building and economic stability.
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I apologize for opening Bluesky just to copy-and-paste a LinkedIn post, but here goes: As part of @defector.com's grant work with Start.coop, we're co-sponsoring a 12-week accelerator program for emerging journalist-led/worker-friendly media companies. www.start.coop/accelerator

start.coopStart.coop | Empower Cooperative GrowthDiscover resources and support to build and grow cooperatively-owned businesses, fostering community wealth-building and economic stability.
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Two call-outs on who should apply: 1) As the accelerator is part of our work under the Press Forward infrastructure grant, preference will be given to local news publications, though emerging media companies with other focus areas are welcome to apply

2) As Start.coop's work is focused on worker cooperatives, preference will be given to companies that already have multiple employee-owners, though solo journalists who intend to be worker cooperatives in the future are welcome to apply

I apologize for opening Bluesky just to copy-and-paste a LinkedIn post, but here goes: As part of @defector.com's grant work with Start.coop, we're co-sponsoring a 12-week accelerator program for emerging journalist-led/worker-friendly media companies. www.start.coop/accelerator

start.coopStart.coop | Empower Cooperative GrowthDiscover resources and support to build and grow cooperatively-owned businesses, fostering community wealth-building and economic stability.

The commitment would be one workshop a week, with some async assignments, plus a week in-person together in Colorado at the UC Boulder campus (expenses paid for 2-3 people per publication).

It's not updated on the application page yet, but I'm also thrilled to shared that the Harnisch Foundation has committed $60k to a total marketing pool that participating publications can use as matching dollars in future subscription/donation drives.

@defector.com's WNBA-themed show TEN MINUTE QUARTERS is next Monday, now with Zach Zimmerman in the starting lineup! defector.com/wnbashow, code LETSGOLIBS for 10% off.

Jasper Wang@jaspercwang.bsky.social

The WNBA is back, and so is @defector.com's TEN MINUTE QUARTERS at Littlefield in Brooklyn on Monday May 18. We’ll have giveaways, games, goofs, and as always a lineup of hilarious comics. Go to defector.com/wnbashow for tickets, use code LETSGOLIBS for 10% off

Since I'm posting on bsky today, also noting that I'm closing the applications for this role at end of week (if you're a NY-based applicant, maybe come by Littlefield on Monday and say hello??) bsky.app/profile/jasp...

Jasper Wang@jaspercwang.bsky.social

Somehow a professional sports front office is poaching from @defector.com's business team, so I need to hire a new Director of Revenue. Apply here: apply.workable.com/defector-med...

From Bring Up the Bodies, here is Hilary Mantel's description of Thomas Cromwell's advice for working with King Henry VIII, and I genuinely think Harvard Business Review should reprint it every year as an article called "How to Manage the Unmanageable CEO"

An enormous honor to be a Normal Gossip guest, and in Malala's season! (I did NOT threaten to withhold anyone's paycheck unless they put me on. Stop telling people I threatened to withhold paychecks.)

Jasper Wang reposted

Jasper Wang reposted

ICYMI, Normal Gossip is BACK with new episodes! If you're traveling for Thanksgiving, it's the perfect opportunity to catch up on the new season. Today's episode is a cozy holiday whodunnit:

hey, since I'm here right now - does anyone have a hiring platform / applicant tracking system they really like? Just went to reactivate Recruitee to start the summer internship process, and it turns out they don't offer monthly subs anymore, and I refuse to pay $5k/year

I waited until the end of the bottom of the tenth (Raleigh IBB and Julio ground out) to leave a bar in deep Brooklyn, did a 90 minute commute to uptown Manhattan, and am now seated in my apartment for the top of the 15th.

Jasper Wang reposted

The moment I start Remembering Some Yankees Middle Relievers is the moment you learn exactly the seasons I was ~13 years old.

David_j_roth@davidjroth.bsky.social

I love the thing that Immaculate Grid built for this. Messing around and making a grid of Extremely 2000s Brewers Guys was like giving my brain a cool drink of water. We'll be goofing around with it all week in various venues, and streaming later today: defector.com/defector-and...

Generally bad practice to sign yourself up for a second job but some things are worth the effort. Grateful to Press Forward for seeing the vision, and very excited to work with Start.coop to get this program up and running

Defector@defector.com

Today, we’re happy to share that Press Forward, a coalition of funders committed to strengthening local newsrooms, has awarded our group a grant to build shared services for independent, worker-friendly local media organizations. defector.com/we-won-a-grant

@defector.com's WNBA comedy show is TONIGHT at Littlefield in Brooklyn! We've still got ~15 seated tickets left and plenty of standing room ones. defector.com/wnbashow, use code LETSGOLIBS

defector.comDefector Media presents Ten Minute Quarters: A WNBA Comedy ShowJoin Defector Media and your fellow WNBA fans for a night of standup, games, and giveaways.
Jasper Wang@jaspercwang.bsky.social

We had such a good time with TEN MINUTE QUARTERS in May that @defector.com is running it back for the All-Star break. On July 15 we'll be joined by Devon Walker (SNL), Julia Shiplett (Overcompensating), Grace Johnson (Don't Tell), and Joey Dardano (Wild 'n Out) www.eventbrite.com/e/defector-m...

Jasper Wang reposted

i'll be reading and analyzing all of these responses! i'd love to present your ideas to the rest of the staff. we're especially interested in hearing: 1. about how and where you find stuff to read online; & 2. from people who don't (yet!) subscribe to the site.