We hacked ourselves into government. We never fixed the machine. New piece out today on what civic tech got right, wrong, and what comes next with @donmoyn.bsky.social donmoynihan.substack.com/p/what-did-civic-tech-learn-over-the
Merici
Merici
@merici.bsky.social
there’s no rule that says you can’t rewrite all the rules Currently: Fellow. Ex: US Digital Service, CFPB, Ideo. co-founder Ada’s List DC via London, Boulder, and the Sandhills of Nebraska Direct File fan account
2.5K followers233 following117 posts
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Replying to @scientistsorg.bsky.social
Ambitious change is possible. We have brilliant ideas, a passionate movement, and the energy needed to pull digital services forward into a more impactful, more confident future. Now’s the time to get started. @merici.bsky.social ✍️ @donmoyn.bsky.social donmoynihan.substack.com/p/what-did-c...
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We spoke to over one hundred digital government practitioners across the country. What we learned is when you get knocked down (or have your best products dismantled, RIP Direct File), you have to get up again, and get up stronger, with a theory of change, and the right team.
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What a great evening on ‘Money and taxes’ at @digitalservice.bund.de last night. Our 3 speakers, @merici.bsky.social, Manuel Großmann from Taxfix, and Sonja Wilczek from @digitalservice.bund.de co-delivered a broader view on how governments can deliver better tax services that work for users.
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A reminder 🔔 Tomorrow, 2 June, we are running our 13th public sector innovation meetup on ‘Money + taxes’. 💶 We’ll hear from 3 great speakers: @merici.bsky.social, formerly with the USDS, Manuel Großmann from Taxfix, and Sonja Wilczek from @digitalservice.bund.de Join us from 6pm:
I put @rthonwesstreeting.bsky.social’s resignation speech in to an AI checker and here are the results
And if you want my full Direct File eulogy, here you go. It’s basically a love letter from taxpayers. ✊❤️ medium.com/@merici/brin...
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The problem with sacred cows isn't that they existed – it's that they have taken on new life as facts, even as the world changes around them. @merici.bsky.social takes on the sacred cows of digital government delivery, and what we can win if we put them out to pasture. fas.org/publication/...
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Polls released in the wake of the US President and Vice President showing their support for Viktor Orban tell quite the story...
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It’s tax season and Direct File is dead. I went on the Killswitch podcast with @dexdigi.bsky.social to talk about what we built, who killed it, and why I’m certain it’ll make a comeback.
Some highlights from the episode: - Our first user was a single mom who’d been paying $400+ a year just to file - Direct File had a higher NPS than Apple and Starbucks - We talked to DOGE several times and thought we had a chance And, of course, lots of tax memes. open.spotify.com/episode/2CTn...
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“This tax season, as you wade through the absurdly expensive and complicated process of filing income taxes, remember to thank the Trump administration” for killing the Direct File program, Binyamin Appelbaum writes.
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"Filing taxes should be really easy and completely free. It is in most other developed countries. In 2024, the Biden administration debuted a program called Direct File to make tax filing easy and free for most American taxpayers, too. President Trump killed it." www.nytimes.com/2026/04/04/o...
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"Filing taxes should be really easy and completely free. It is in most other developed countries. And in 2024, the Biden administration debuted a pilot program called Direct File that could have made tax filing easy and free for most American taxpayers, too. President Trump killed it."
Trump Killed the One Thing That Made Filing Taxes Easier www.nytimes.com/2026/04/04/o...
Trump Killed the One Thing That Made Filing Taxes Easier www.nytimes.com/2026/04/04/o...
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Very notable that the pincers have been closing in on Bondi’s subpoena to testify behind closed doors, a real deposition on the Epstein files. Deadline in two weeks. Her role in stalling and covering up ran out of runway and he had to just pull the plug. Seems to me she can still testify though. 👀
New reporting on MS NOW: Trump has told Pam Bondi she will soon be removed from her position.
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"Top Trump officials acknowledged to lawmakers during recent classified briefings that they did not plan for the possibility of Iran closing the strait in response to strikes, according to three sources familiar with the closed-door session." How is this real life? AYFKM
You can kill the product but not the idea - today, 160 Congressional co-sponsors introduced a bill to bring back the IRS’ much beloved free tax filing product, Direct File. www.theverge.com/policy/88522...
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At Yosemite, Rangers Are Scarce and Visitors Have Gone Wild www.nytimes.com/2026/01/19/u...
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Replying to @revolvingdoordc.bsky.social
Government can build efficiently. Take the IRS free file tool for example. The problem isn't a lack of can-do by the government. It's wealthy companies who have stepped in to block the development of government capacity, and who killed the free file tool when Democrats finally made it a reality.
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“Minnesota, New York, California, Illinois and Colorado will be cut off from around $7 billion in funding for the Temporary Assistance for Needy Families program, which provides cash assistance to households with children, according to two people familiar with the matter.” Monstrously cruel.
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WH sources say Venezuela's opposition leader committed the "ultimate sin": She accepted the Nobel Peace prize. “If she had turned it down and said, ‘I can’t accept it because it’s Donald Trump’s,’ she’d be the president of Venezuela today,” one said. www.washingtonpost.com/national-sec...
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With Help of Lina Khan, Mamdani Looks to Quickly Cut Costs for New Yorkers www.nytimes.com/2025/12/26/n...
My first MozzFest! What a crowd, what an agenda. Nice to be around optimistic leaders speaking truth to power. And, of course, to see @melissaryan.bsky.social
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SCOOP: Direct File is officially dead. The IRS emailed states yesterday telling them that the free, online tax filing service won't happen next year and has no future launch date. Republicans and tax prep companies both opposed the service. www.nextgov.com/digital-gove...
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Direct File is survived by its code, lovingly preserved on GitHub for potential revival whenever the leaders of the executive branch are no longer bent on looting the country.
👀 Scoop: IRS Direct File, the free government-backed program that let you file your taxes for free, is dead. IRS wrote to state tax agencies saying it would not be operational this coming tax season, per records I've obtained. IRS Direct File: 2023-2025. (Story from when the pilot launched.)
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You can check out the Direct File open source code on GitHub: github.com/IRS-Public/d...
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Yep, boy howdy, and absolutely. I’m not a civic tech person, but I know some good ones — @erie.bsky.social, @merici.bsky.social, @waldo.net. A Democratic Party serious about rebuilding state capacity would give folks like them the latitude to supplant contractors with internal tech.
These guys have gotten incredibly rich by fleecing the government with subpar tech that was designed for rentseeking rather than performance. A smart Dem agenda item would be to build internal tech capacity. The fact that it would punish these guys is just a silver lining.
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We are worse off, by far, without Direct File. Just look at the metrics! I'm proud to know @merici.bsky.social and @cmgiven.bsky.social; thanks @mattbracken.bsky.social for covering. fedscoop.com/direct-file-...
I gave a talk at the @codeforamerica.org summit about what we learned building Direct File and why it should be the bare minimum standard for gov services, not some miraculous exception. And the product model approach shouldn’t just be for product teams, but all teams. fas.org/publication/...
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This administration just dropped the CFPB case against the Navy Federal Credit Union which defrauded our servicemembers to the tune of $95 million in illegal overdraft fees.
Exclusive: The White House is preparing to step up pressure against big banks over perceived discrimination against conservatives and crypto companies with an executive order.
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The State Department is proposing requiring applicants for business and tourist visas to post a bond of up to $15,000 to enter the United States, a move that may make the process unaffordable for many.