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Every single time I'd work with a government, I'd be able to point to 18F's derisking guide to help government leaders understand that a) how they were doing tech wasn't working (which they knew even if they wouldn't admit it) but most importantly b) that there's another way and they could get help.
People with experience 18F would fan out to state and local governments too, where arguably better tech in government could affect even more people, just because of how government works in this country and states are closer to delivery.
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