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I think my most genuinely unpopular take is that a widely held and genuine consumer preference for cheaper, lower-quality goods, not private equity, is driving the decline in quality of consumer goods like clothing and housewares.

Online shopping eliminated these gatekeepers and disintermediated the market, allowing consumers to express their desires more directly. And it turns out that what people really want is cheap disposable goods, not more expensive but higher quality stuff that lasts a long time.

Extremely related point: people don’t want to pay more for quality, they want to be cheap and complain!

Reconstruction 3 Enthusiast@squalortoballer.bsky.social

This is why flying is bad now. People will say they want full service airlines and wax nostaligic about the golden age of jet travel (when it was unaffordable), but revealed preferences are that people choose the lowest up front price option when spending their own money.

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It's tough because I'd love to pay more for quality! But I don't know where it's worth paying more. A lot of more expensive products aren't better, they're just the same cheap crap going after my market and hoping that they make up for less sales with a bigger margin. Without investing in quality.

I'm not a fan of overly complex consumer protection laws, but I would support a law that you can't falsely pass off your product as a different product that used to exist. If you substantially change the design and manufacture of the product, you have to give it new branding.

^^^this after being burned once or twice paying way more for nothing but a brand name you learn to aim low in the absence of clear independent empirical proof of superiority of the expensive option

(i'm reminded of an old natgeo article about sweatshops in eastern europe where the correspondent watched women put Gap and Old Navy labels on identical garments, noting how one would sell for more than twice the other)

Hard disagree. I think plenty would pay a bit more to fly economy as it was, but after that, it's$50-80 pp for seat selection, etc-- for a family, that's huge. I flew Norse Air "Economy Lite" to Rome b/c that was a viable price; they didn't have free water on the trip. How is that even a thing?

We have multiple low-budget airlines with no first class seats, but AFAIK no first-class-only airlines on the public market. Not even an "economy plus" line with half the seats (2x2, 42 inch seat pitch) and twice the price and no other perks.

(I think the private equity thing is in play but "cheap people make bad choices" is largely underrated as a factor. My impression is lots of folks don't even see "this will break soon and I'll have to replace it" as a downside because they get a little thrill when the next Amazon box appears)

My crank take on this is that buying durable goods feels bad for people who have a consumerism addiction. They both miss the hit of buying replacement stuff and feel bad about buying multiple non-disposable items they won't use up.

When real wages have just about stagnated since the 1980s for most people, the only option people really have for attempting to improve their quality of life... is to buy slightly cheaper items For people whose wages have not stagnated (the top 9%) premium products are in high demand

My personal theory is that boomers reach a certain age and have RMDs from 401ks now that make premium economy very attractive It’s demographics I’m not a marketer so don’t take my word for it

Costco is the opposite of Amazon because they have a team of professional buyers who stock their shelves with a limited selection of high quality goods that provide good value. And unlike Target and Walmart, they have not opened up their e-commerce platforms to third-party sellers of cheap garbage.

Snowden St.@snowden.st

I am a theological protestant, but when it comes to the religion of consumerism, I’m decidedly not. There’s no “priesthood for all consumers”, most of you are dumb as hell, and you should let someone who has expertise and an interest in your repeat business do the pickin’.

I always check Costco first for anything I want to buy. But if they don't have it, I find it really hard to research what's actually high quality. It's not always "you get what you pay for", because I've absolutely paid higher prices for stuff that turned out to be crap. :(

Costco isn’t perfect but the number of times we’ve been burned following my wife’s strategy of trusting Costco for this reason is like less than five, as opposed to all the times, everywhere else, for every conceivable item.

Ohhhhh, that's why their items are so good!!! That's what their service really is, then: by having a membership, you're "hiring" a team of professional buyers to scope out and purchase a suite of what they think the best-value product is among all categories of product.

others that I think have done well in smaller silos are businesses like Dick’s Sporting Goods or Scheels, they have reliable and competitive athletic gear, and you don’t have to sweat some weird knock-off

The amount of reading you have to do on Reddit to background check any purchase over $50 is wild. Side note: you absolutely cannot trust Amazon reviews because sellers routinely give away free product and cash in exchange for five star reviews.

Jake Casella Brookins@casella.bsky.social

Not really disagreeing, but a related factor is the research/decision fatigue if you do decide quality/longevity is worth the cost. I do it for kitchen equipment etc; quickly run out of spoons/finances to do it for clothing.

Reddit is all astroturfed marketing now too. Retailer sites (Sephora/ulta) are mostly incentivized (ie free product programs). Quince straight up doesn’t post any bad reviews. there is nowhere left with unbiased product reviews at scale.

America’s Test Kitchen? I still think Reddit offers a lot of useful product knowledge if you know where to look for it but there’s definitely more marketing litter than there used to be.

I do VIDEO reviews/demos of Amazon products for a sales commission if someone views my vid and then buys. My videos aren't part of the star rating system. I am required to disclose up front if I got the product for free (most of my videos). Most of us making the vids are honest about faults. 🧵>>>

I have definitely highlighted shoddy construction or even a safety issue when making the videos. For personal purchases, I have learned a neat trick: Sort videos by "recent". Brands usually get a bunch of fakes at once and then stop paying for them. Also, it helps to see if there's a recent defect

Thus would seem to fly in the face of your claim no? That people are desperate for stuff that doesn’t suck and often spend a lot of time and energy trying to get that stuff.

In the UK there’s something called “Which?” run by the Consumer’s Association (a charity, although Which? Itself is commercial) - this does unbiased, thorough reviews and tests. Costs c. £5/mth but avoids this problem.

It’s excellent but doesn’t cover everything. A lot, but not everything. I always use it for big purchases and rarely buy the cheapest.

I was an Amazon reviewer for years, never received cash (in fact paid taxes on the items I reviewed). I tested everything thoroughly & wrote long, detailed reviews. Then 3rd party sellers realized it was easier to flood the zone with bots that wrote 5⭐ reviews like "good"

I'm a fan of the three star review. Five stars can give some good context/background. Occasionally one-star will give a genuine vibe for shite. But three star folks tend to be real. * also, if the low stars are all about packaging, the product is probably solid.

So, is it transaction costs (comparison has become extremely costly, putting quality goods further out of reach), or is it consumer preference? Those seem like radically different explanations?

I'd go with the second just because I'm not convinced comparison is all that hard. E.g. if you look up flights they immediately divide into two or three tiers by cost and everyone knows what those tiers mean. Amazon is full of lies, but returns are easy.

I find that reddit is good at filtering out garbage, but reddit [product category]-enthusiasts seem to regularly hyperfocus on features that normies don't care about. I don't want a speedqueen topload washer will (/may) last ~forever... while causing 2x the wear to my clothes.

I don’t want to pick on this person but you can still buy Dr Martens that are made in their English factory using heritage materials and high quality Japanese-made Levi’s 501s that are just like the ones they made in the 80s. These are less popular than the cheaper, lower quality versions.

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Vimes’ boots theory except it’s both rich and poor would rather throw out their boots every year than resole them because labor cost of resoling and opportunity cost of going to a cobbler and back to pick them up are higher than ordering a new pair to your door. Vimes-Baumol-Amazon prime theory.

But as a consumer you don't know if a higher price also equals higher quality. You can spend much more money on shoes and they come out of the same factory than cheaper shows.

Absolutely insane take to argue it’s not possible to buy good long lasting clothes. At this moment I’m wearing $35 pants that I bought 4 years ago and wear all the time and they’re fine. What is this obsessive need to insist the world is 100% horrible and there is no escape?

This is a good example to both sides this. (Not just PE but brands generally are) Bringing out lower price point items playing off their premium name and people are disappointed. But those are people who would never have afforded the item before and many don't realise this.

When I was in the Lodge store, I was told by the staff that the Lodge products sold in Target and other big retailers are what are sold in the Lodge Store as factory seconds - still made by Lodge in the US, but not quite the quality that qualifies for the regular full Lodge price.

Yes, you can buy high quality denim, made on american machines that were sold to Japanese companies when private equity gutted their American owners. I think you should investigate these dynamics a bit further in general.

ehhhhh.... this isn't completely accurate. As someone who was in the market for new Docs a few years ago the Solovairs are better than the current stuff sold as docs but worse than the original Docs. Better, and worse! And there's tons of stuff like that. Overall enshittification but there's tiers.

Fair enough, but at the same time, the whole point of the cheaper option is that they look exactly like the real deal until it's too late. By appearances, they're offering two functionally identical footwear options but one of them is $100 cheaper than the other.

This is a great illustration of the problem that the person you quoted has: you thought your superior knowledge of market conditions was enough to avoid degraded products, only to find that you actually needed to know about a third shoe brand that you can pay $60 extra for them to not fall apart

”high quality Japanese-made Levi’s 501s ” If I dont know that they make those in Japan (I did not), I am not able to purchase them, even if I wanted to. PS Desigual t-shirts last ages and bc of their design, even when they start having holes, thise holes look like they are meant to be there!

Are they less popular due to more limited availability? Or is this just Sam Vimes 'Boots' Theory of Socio-Economic Unfairness in action?

You can get good (not the Japanese stuff) 501s for about $90. I have seven pair. I love them! So much better than the base, cheap versions. That's not even mentioning all the niche brands. You can just go to the Levi's website and order them with free shipping.

Price is a number but quality is nearly unquantifiable. If you know little or nothing about a product or industry, and most consumers do especially online when you can’t even hold it, it just makes sense to buy cheapest. Because too often things are expensive crap.

I honestly just don't trust a lot of semi-consumable stuff like clothes and shoes to last long enough to justify the premium price.

Doesn't this point that you seem to agree with oppose your core thesis? It's probably not purely a consumer preference thing if it's really hard to find out what stuff is genuinely quality and worth extra money?

I wonder how much of it is that the retailer’s liability for marketplace sales were, until very recently, non existent compared to brick and mortar stores. Even now, it seems like Amazon’s requirement is limited to removing the seller