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I think my most genuinely unpopular take is that a widely held and genuine consumer preference for cheaper, lower-quality goods, not private equity, is driving the decline in quality of consumer goods like clothing and housewares.

Online shopping eliminated these gatekeepers and disintermediated the market, allowing consumers to express their desires more directly. And it turns out that what people really want is cheap disposable goods, not more expensive but higher quality stuff that lasts a long time.

Extremely related point: people don’t want to pay more for quality, they want to be cheap and complain!

Reconstruction 3 Enthusiast@squalortoballer.bsky.social

This is why flying is bad now. People will say they want full service airlines and wax nostaligic about the golden age of jet travel (when it was unaffordable), but revealed preferences are that people choose the lowest up front price option when spending their own money.

Costco is the opposite of Amazon because they have a team of professional buyers who stock their shelves with a limited selection of high quality goods that provide good value. And unlike Target and Walmart, they have not opened up their e-commerce platforms to third-party sellers of cheap garbage.

Snowden St.@snowden.st

I am a theological protestant, but when it comes to the religion of consumerism, I’m decidedly not. There’s no “priesthood for all consumers”, most of you are dumb as hell, and you should let someone who has expertise and an interest in your repeat business do the pickin’.

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I always check Costco first for anything I want to buy. But if they don't have it, I find it really hard to research what's actually high quality. It's not always "you get what you pay for", because I've absolutely paid higher prices for stuff that turned out to be crap. :(

Costco isn’t perfect but the number of times we’ve been burned following my wife’s strategy of trusting Costco for this reason is like less than five, as opposed to all the times, everywhere else, for every conceivable item.

Ohhhhh, that's why their items are so good!!! That's what their service really is, then: by having a membership, you're "hiring" a team of professional buyers to scope out and purchase a suite of what they think the best-value product is among all categories of product.

others that I think have done well in smaller silos are businesses like Dick’s Sporting Goods or Scheels, they have reliable and competitive athletic gear, and you don’t have to sweat some weird knock-off

The amount of reading you have to do on Reddit to background check any purchase over $50 is wild. Side note: you absolutely cannot trust Amazon reviews because sellers routinely give away free product and cash in exchange for five star reviews.

Jake Casella Brookins@casella.bsky.social

Not really disagreeing, but a related factor is the research/decision fatigue if you do decide quality/longevity is worth the cost. I do it for kitchen equipment etc; quickly run out of spoons/finances to do it for clothing.

Reddit is all astroturfed marketing now too. Retailer sites (Sephora/ulta) are mostly incentivized (ie free product programs). Quince straight up doesn’t post any bad reviews. there is nowhere left with unbiased product reviews at scale.

America’s Test Kitchen? I still think Reddit offers a lot of useful product knowledge if you know where to look for it but there’s definitely more marketing litter than there used to be.

I do VIDEO reviews/demos of Amazon products for a sales commission if someone views my vid and then buys. My videos aren't part of the star rating system. I am required to disclose up front if I got the product for free (most of my videos). Most of us making the vids are honest about faults. 🧵>>>

I have definitely highlighted shoddy construction or even a safety issue when making the videos. For personal purchases, I have learned a neat trick: Sort videos by "recent". Brands usually get a bunch of fakes at once and then stop paying for them. Also, it helps to see if there's a recent defect

Thus would seem to fly in the face of your claim no? That people are desperate for stuff that doesn’t suck and often spend a lot of time and energy trying to get that stuff.

In the UK there’s something called “Which?” run by the Consumer’s Association (a charity, although Which? Itself is commercial) - this does unbiased, thorough reviews and tests. Costs c. £5/mth but avoids this problem.

It’s excellent but doesn’t cover everything. A lot, but not everything. I always use it for big purchases and rarely buy the cheapest.

I was an Amazon reviewer for years, never received cash (in fact paid taxes on the items I reviewed). I tested everything thoroughly & wrote long, detailed reviews. Then 3rd party sellers realized it was easier to flood the zone with bots that wrote 5⭐ reviews like "good"

I'm a fan of the three star review. Five stars can give some good context/background. Occasionally one-star will give a genuine vibe for shite. But three star folks tend to be real. * also, if the low stars are all about packaging, the product is probably solid.

So, is it transaction costs (comparison has become extremely costly, putting quality goods further out of reach), or is it consumer preference? Those seem like radically different explanations?

I'd go with the second just because I'm not convinced comparison is all that hard. E.g. if you look up flights they immediately divide into two or three tiers by cost and everyone knows what those tiers mean. Amazon is full of lies, but returns are easy.

Not all markets are the same. Flights are expensive and consumable, it makes sense to save a lot -- though Spirit's failure shows there's a limit to that. I'd happily pay $25 for wool socks that last years, like they used to, but reviews say Smartwool and other brands have shittified (cont)

I find that reddit is good at filtering out garbage, but reddit [product category]-enthusiasts seem to regularly hyperfocus on features that normies don't care about. I don't want a speedqueen topload washer will (/may) last ~forever... while causing 2x the wear to my clothes.

I don’t want to pick on this person but you can still buy Dr Martens that are made in their English factory using heritage materials and high quality Japanese-made Levi’s 501s that are just like the ones they made in the 80s. These are less popular than the cheaper, lower quality versions.

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Vimes’ boots theory except it’s both rich and poor would rather throw out their boots every year than resole them because labor cost of resoling and opportunity cost of going to a cobbler and back to pick them up are higher than ordering a new pair to your door. Vimes-Baumol-Amazon prime theory.

I have a pair of boots that can be, and have been resoled, but I'll be surprised if I can find a resoling facility next time it comes up. The people who run shoe resoling shops are generally senior citizens.

But as a consumer you don't know if a higher price also equals higher quality. You can spend much more money on shoes and they come out of the same factory than cheaper shows.

Absolutely insane take to argue it’s not possible to buy good long lasting clothes. At this moment I’m wearing $35 pants that I bought 4 years ago and wear all the time and they’re fine. What is this obsessive need to insist the world is 100% horrible and there is no escape?

This is a good example to both sides this. (Not just PE but brands generally are) Bringing out lower price point items playing off their premium name and people are disappointed. But those are people who would never have afforded the item before and many don't realise this.

When I was in the Lodge store, I was told by the staff that the Lodge products sold in Target and other big retailers are what are sold in the Lodge Store as factory seconds - still made by Lodge in the US, but not quite the quality that qualifies for the regular full Lodge price.

Yes, you can buy high quality denim, made on american machines that were sold to Japanese companies when private equity gutted their American owners. I think you should investigate these dynamics a bit further in general.

Yeah, boots and denim are extremely complex technologies akin to a silicon fab and that knowledge is now lost to humanity forever. There’s not a single person left on the planet who understands either boots or denim. It’s very sad.

Survivorship bias The past was full of poorly made clothes too, they didn't get preserved. The issue is clothes worth buying now usually don't have a marketing budget and are rarely sold in retail stores. Honestly the state of retail is far worse than online right now

Even at Costco we're talking about a manufacturing cost that's gonna be ~15% of SRP. So take your clothes price, multiply by .15 then ask yourself how much quality one can squeeze in that.

ehhhhh.... this isn't completely accurate. As someone who was in the market for new Docs a few years ago the Solovairs are better than the current stuff sold as docs but worse than the original Docs. Better, and worse! And there's tons of stuff like that. Overall enshittification but there's tiers.

Not really accurate at all. There's more poor ppl online now, there all. Been complaining about Docs getting shitty since 90s. Why I never owned any. bsky.app/profile/lips...

Iykyk@lipstickscribbles.bsky.social

Problem with this thread is the mechanics of retail at scale are pretty opaque to customers. DrM dropped their quality in order to scale at mass, which predated nominal online web shopping. How I know? DrM had lost all serious footwear fans by the end of 90s.

Fair enough, but at the same time, the whole point of the cheaper option is that they look exactly like the real deal until it's too late. By appearances, they're offering two functionally identical footwear options but one of them is $100 cheaper than the other.

For sure sometimes you have to pay for quality, but other times you have to pay for a "Limited Release" gimmick or a label sewn onto the lining and it can be hard to tell the one from the other.

This is a great illustration of the problem that the person you quoted has: you thought your superior knowledge of market conditions was enough to avoid degraded products, only to find that you actually needed to know about a third shoe brand that you can pay $60 extra for them to not fall apart

”high quality Japanese-made Levi’s 501s ” If I dont know that they make those in Japan (I did not), I am not able to purchase them, even if I wanted to. PS Desigual t-shirts last ages and bc of their design, even when they start having holes, thise holes look like they are meant to be there!

You can buy them right off of the Levi's website. You can also get their selvedge or premium line for a lot less ($70-$90) and both of those are excellent compared to the baseline Levis's.

Terry Pratchett wrote the Vimes 'Boots' theory of economics literally decades ago, and morons like you are still waffling like anyone actually believes you

Of course it is, because you refused to follow the current trendy "it's all about corporate greed" scapegoating, rather than the truth, which is that customers demand cheap, which is also what has driven so much American manufacturing overseas.

A lot of people desperately want to be absolved of any guilt around buying mountains of sweatshop clothing from SHEIN. If they can blame capitalism, then it's not their fault anymore. 🤷

I think there’s a conflation between quality in general, as an immediate experience, and quality as durability specifically. Not only is it the hardest to get reliable info on, but to be someone who won’t pay more for a durable product is seen as personally shameful. Airline comfort ≠ sturdy boots.

I trade quality for price all the time. I don’t buy high end sunglasses because even though they’re better made and have better optics, I don’t think they’re worth the money because I break or lose them on a regular basis. Instead I spend like $5 a pair straight from the factory.

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Are they less popular due to more limited availability? Or is this just Sam Vimes 'Boots' Theory of Socio-Economic Unfairness in action?

You can get good (not the Japanese stuff) 501s for about $90. I have seven pair. I love them! So much better than the base, cheap versions. That's not even mentioning all the niche brands. You can just go to the Levi's website and order them with free shipping.

Price is a number but quality is nearly unquantifiable. If you know little or nothing about a product or industry, and most consumers do especially online when you can’t even hold it, it just makes sense to buy cheapest. Because too often things are expensive crap.

I honestly just don't trust a lot of semi-consumable stuff like clothes and shoes to last long enough to justify the premium price.

Doesn't this point that you seem to agree with oppose your core thesis? It's probably not purely a consumer preference thing if it's really hard to find out what stuff is genuinely quality and worth extra money?

I wonder how much of it is that the retailer’s liability for marketplace sales were, until very recently, non existent compared to brick and mortar stores. Even now, it seems like Amazon’s requirement is limited to removing the seller