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I'm not sure if that was the way to go about making a point though since trans people have been suspended for less than what Singal is known for doing. Idk man. It's giving the ick. I hope you guys are moving fast on making a better self hostable appview though.

yeeh well you calling jay a childish bitch gives me the ick, so I guess that's where we're at

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She is childish. Only a child would equate these things and expect to be taken seriously. The fact you think you have the moral high ground because one frustrated poster slipped up and used a slur is comedically stupid.

I do tend to agree with folks that the response was “childish,” because it did rub me the wrong way and I would’ve preferred a more respectful response than whatever that was, but I don’t think I’d call her a harsh name for it. Just respectfully disagree that it was okay behavior.

Criticism sucks, I know. But when in a position of public facing leadership, you are going to receive it. A thick skin is necessary. Those who feel like their daily existence is being actively threatened may not speak with the same niceties of those who are more comfortable.

This is not an endorsement of calling anyone a bitch, but you're really placing these two things on equal footing? Are you sure you guys are ready for the responsibility of running a social media website? Do you never struggle with self doubt about this, question your actions, etc?

Well maybe if you guys wanna sell a protocol instead of running a platform you goober ass dorks could’ve hired someone who doesn’t suck at running social media platforms to run your display showroom for some fucking code

Cool, you know what gives me the ick? The New York Post being allowed to post clear, obvious stochastic terrorism to this platform without so much as a slap on the wrist. Throwing trans users under the bus 24/7. If you like & approve of transphobia, just say it with your whole chest.

The bitch part is bad but the criticism is valid. Are you ok with letting bigots distill their prejudice here? It's the nazi bar story. If transphobes feel safe here they will turn this shit into their transphobe bar. And terfs are very cozy with nazis, fascists and the likes.

Buddy you really are a fucking terrible fit to work in social media if this is the way you handle things. All of you desperately need to hand your jobs over to someone who isn't shit.

It's telling that your ick is a pretty mild, juvenile derogative grade school children use regularly, and not the countless instances of harassment, threats and dehumanization trans people face on your site constantly with no intervention from the mods at all

What gives me the ick is that yall want to police what art we can produce on this site, when moderation tools exist explicitly, supposedly, to allow people to see what they want to see and what they dont want to see.

You know what. You are correct. That was childish of me. I apologize for calling Jay a bitch. The Singal issue has been a hot button topic for a bit and it comes off really badly how Jay responded to someone asking about it.

There's the substance of the signal issue, and then there's the pattern of behavior that jay was responding to -- the constant, _constant_ off topic responses that make this tedious. On the substance, it's really just that the guy didn't violate the ToS. I'm sorry, that's just it

I think the bottom line, though, is even if you think some of the users are over-reacting, when you're the CEO *making a post that in the very best reading* comes off as if you are mocking them for being upset is the absolute worst way to handle it. Saying nothing at all would have been better.

You don't have TOS, at least, not any that matter. When trans people get banned six times in a week for being slightly unruly and people posting fundraisers get banned literally for just having a Palestinian IP address, your defense for keeping Singal and other dangerous bigots falls a little flat.

YOU RUN THE WEBSITE! You receive off topic things because you RUN THE WEBSITE. People need to GET YOUR ATTENTION because you refuse to address the ISSUES YOU HAVE CREATED. It's not a 1 to 1 comparison! you are not an average user!

and the TOS never changes right? So there won't be an update in the coming days to get rid of things you don't like right? Like goddamn FICTION?

Thought he was different too, not just looking for growth at all costs and going out of his way to allow and facilitate the experience for hatemongers. The responses could have been "PRed" a bit too, saying that they won't do anything yet, but that they have a grip on the situation or something?

regardless of anyones substance, the bluesky's PR communication is absolute dogshit. That should be arguably more important than the technology of a site when its social media based. Also your company has the power to change the ToS, "well he technically didn't break any rules." is weak ass retort.

then you don't know your own ToS. or, instead of rules-lawyering yourself out of terminating a user who perpetually acts in bad faith toward a vulnerable demographic... just ban him. just get rid of him because the vibe was off. it's yall's fuckin site dude, you can kick him off your property

regrettably, the rules which we wrote for ourselves did not include a requirement that we grow spines. therefore it was impossible for us to do so

It's awful that Bluesky's hands are tied with regard to Bluesky's terms of service, Paul. Bluesky cannot change Bluesky's ToS in any way, nor change Bluesky policy regarding Bluesky's ToS. Until whoever is responsible for Bluesky's terms of service does something, we are all truly stuck here.

jesse also literally weaponized bluesky to doxx someone a few months back. they're literally just avoiding blame because they don't want to admit they hate trans people. it's disgusting.

So your ToS doesn't protect minorities from harassment then. If you're just going to blame the ToS for clear failures then you need to remember YOU WROTE THE ToS and YOU ENFORCE IT This tech bro navel gazing is not respectable, you sound like a 16 year old caught on the PC with his door closed

People are angry about answers like that because everyone who's been involved in successful online forum moderation knows that strict adherence to the letter invites the "I'm not touching you" game. Booting the guy is the right thing.

saying Jesse Singal didn't violate the TOS is like allowing a cat to stay on the table because he *technically* hasn't knocked anything off of it yet, even though metaphorically speaking, he's been systematically pushing every water glass right up to the edge on every platform he's ever been on.

Like sure, he has yet to knock anything off the table/break any rules. He is, however, clearly intent on banefully violating the spirit of the rules wherever possible, and is only held in check by constant scrutiny. Perhaps not the cat to die on the hill of "he should be allowed on the table" for.

But Paul, he has. Multiple times he's screen shotted people who had him blocked (so he was evading blocks) to farm content for here, Twitter, his podcast, etc. Also, even if he didn't (he did) you don't have to allow shitty public figures on here. Would you allow David Duke or Alex Jones on here?

Also, during the whole "we decided he's not breaking TOS despite black ink violations of it" you banned a user who was using PUBLIC API data, which we all have the ability and right to access, because it reveled some embarrassing... predilections of Bsky employees. The TOS allowed that!

You’ve had quite a bit of more capable and competent people explain to you that you 1) have someone on here actively harming/working to harm a significant chunk of the user base 2) that he -DID- break TOS —-

3) you’ve gone to bat more for this guy but at the same time flag, ban, ppl for writing “rest in piss” Honestly you waste time and money showing up defending halfhearted measures and irresponsible behavior rather than doing actual good.

Can you explain how asking Jay why she's friends with bigots does violate the rules in a way that is so indescribable that you don't even bother to tell the user? Since you're explaining what does and doesn't violate the rules and all.

You guys suspended Gretchen Felker Martin and then changed the TOS afterwards to justify it. You also repeatedly ban Palestinian accounts just for existing. Clearly the TOS binds but does not protect, and there are those it protects but does not bind.

Sure, maybe your grievance is legitimate, but have you considered that its tedious? It just goes to show how these ridiculous people prioritize things like their safety over the comfort of the bluesky team smh

Question, wasn't he posting on Twitter with "look at these weirdos at Blusky lmao" at a time the ToS said that was counted as harassment? You just got happy a big account came here, decided to ignore what he came here for and then change the ToS to say he didn't "violate any rules"

Bull-fucking-shit. You losers changed the ToS after he violated them (as others have pointed out). Madness you're throwing away so much goodwill for shithead that hates your userbase.

I've moderated small the medium sized platforms and discords in my time and "this noxious asshole hasn't technically violated the rules" is the last refuge of the coward You KNOW he's a problem in your community but you just don't have the stones to ban him. Just admit it.

Counterpoint, if you don't want people to endlessly yell at you off topic, maybe address the issues at all, and don't ignore the problems people want to communicate to you, since it seems the only reply to this issue I've been able to see is "WAFFLES"

I'm sure you've muted this thread already but if one of the world highest-profile bigots and serial harassers that actively admits to wanting to brigade your website is not in violation of the terms of service, then your terms of service is worthless

can't help but think that you probably shouldn't have to deal with this, that the head of trust & safety's actions have created a massive shitshow of discontent, and that while you all obvs need good trust & safety / moderation fixing this prolly requires replacing current trust & safety leadership

Yeah Paul that's called having a job. Not only was it not off topic, it's also your job to respond to the user base regardless of how tedious you find it. Don't like it? Go try and find work where you don't have someone to answer to. The fact is you have banned people for less. Grow up. Do your job.

Everyone replying to this has execrised a degree of patience and grace beyond what you deserve trying to get the concept of widespread harm of a marginalized class through your pigshit idiot skull, so I'm going to be blunt and tell you to fuck off

There is no consistency and from a glance its like yall will literally change the tos for 1 guy not to be banned But ban accounts just posting "Rest in Piss" with no warning There is no consistency but it seems -At a glance- Yall have chosen a side

This is so disingenuous. “It’s ’WAFFLES to bring this up”. Ok, sure. “He didn’t violate the ToS”. Oh, ok, so what we need to do is bring the issue to the attention of the person who wrote and approves the ToS? But then we bring it up and the response we get is waffles. Ok cool cool cool.

Who wrote the tos? And who just updated it to limit lgbtq and adult content but didn’t add anything to protect trans people from targeted hate speech and invitations to violence?

Singal arrived and instantly started using his Twitter account to coordinate harassment of his critics here. He was calling out targets for Kiwifarms! He publicly announced he had a backchannel to T&S and was trying to get bsky users' real identities! None of this was a ToS violation?

You know what’s really tedious? People like you pretending rules exist when you make them up to help transphobes and silence critics, and no other reason. There is one rule to people like you, only one: cruel people get to say evil shit and good people must shut up about it.

And there's the doubling down. Paul, that's misinformation and you know it. What happened was that jesse singal engaged in a behavior that did infact break the TOS at the time. It wasn't until after he was reported that the bluesky devs changed the TOS such that jesse's actions would be allowable.

Without even touching you changing the ToS, and focusing just on the constant off topic responses... Ignore it. That's still not great, but you can't be expected to respond to every reply. You do see how the CEO actively mocking the safety concerns of your trans users is bad, right?

Thanks for being open about that issue. But the thing is, trans folks are dealing with a lot right now (specially in the US/UK) and have plenty of good reasons to be worried I think they just want some reassurance that this is a safe place for them and the Bsky team has not shown any signs of that.

I think the unfortunate reality is that they have to *make* that safe place. Trusting any corporation — no matter now noble its mission — to provide it is doomed to fail. The upside is that Bluesky/ATproto provides lots of tools to that effect. People just need to use them.

and even if he didn't, *the only people who can update the TOS are you, bluesky!* stop acting like you don't have any fucking agency here! for Christ's sake you JUST posted "hey we can just make things" like it's a fucking novel thing; yeah! you can! you can also make a mod shitcan the abuser too!

my dude, i worked at twitter. i saw this shit from the inside. there is no world in which accommodating assholes creates a stronger platform. i know i know, nobody wants to be in the position of making those decisions. but you are, that's reality. the platform will die if posters aren't safe

God it's so wild seeing this team charge headfirst into the exact fucking problems that led to people abandoning Twitter. All we want is a damn moral center with consistency, instead we're being called annoying for pointing out that Singal continues to enact stochastic terrorism on trans people. Ffs

You being flippant about legitimate concerns of trans people gives many of us the ick. Just like how you are bending the knee to insane id verification laws that you can't even justify gives us the ice.

To be fair, what "gives you the ick" is very heavily balanced in favor of keeping you personally comfycozy and what gives us the ick is people building a big case for our extermination so it's just like, your opinion, man.

If the shoe fits... Unless someone made actionable threats then Jay needs to stop being a crybaby and do the job she signed up for. The response in question was the peak of childish And you too, you are an adult running a company. IDGAF about your ick, you aren't in kindergarten Ban Singal

If you don t want het to be called a childish bitch, tell her to stop behaving like one. Once again you're complaining about hurt feelings while your policies have literally gotten people killed.

You do understand that your own site is against you, right? That doing this will destroy BlueSky? But more importantly, you are just flat out in the wrong. You defend the indefensible, and get reactionary to people doing much less in response. You are the issue here.

I mean if the shoe fits... Just because it gives you the ick doesn't mean it's not true. Put aside your own personal feelings and look at this shit objectively. Jay needs to be outed from the goddamn role and someone competent needs to fill it.

Is BS above complaint? It’s fantastic to hear BS leadership hears the feedback but after 10 months here I rejoined Twitter a week ago (feels like an AA meeting) because aside from far less representation from everyone I used to follow there it does feel like you’re restriction clamps are engaging